Queen Mary 2

The 2004-built RMS Queen Mary 2 cruise ship is the oldest and most famous of all Cunard liners, with fleetmates the sisterships MS Queen Victoria (2007) and MS Queen Elizabeth (2010), and Cunard's newest liner (2024-built) Queen Anne.

The vessel (IMO number 9241061) is currently Bermuda-flagged (MMSI 310627000) and registered in Hamilton. The previous flag state/registry was the UK/Southampton (MMSI 235762000).

History - construction and ownership

Cunard Line is a British-American cruise brand, operated by Carnival UK and owned by Carnival Corporation (shipowner). Cunard is headquartered in Southampton (England UK) and is among the world's oldest passenger shipping companies. In 2015, Cunard Line celebrated its 175th anniversary.

Cunard held the Blue Riband for the fastest Atlantic voyage for most of the next 30 years. In 1968 Cunard Line withdrew from year-round service to concentrate on cruising and summer transatlantic sailings for vacationers. The Queens were replaced by QE2 (Queen Elizabeth 2), which was designed for her special dual role. In 1998, Carnival Corporation acquired Cunard. Five years later, Queen Elizabeth 2 was replaced on her transAtlantic runs by QM2 (Queen Mary 2).

Currently, Cunard is the only shipping company operating a regularly scheduled passenger service between North America and Europe.

The 1300-passenger ship RMS Queen Mary 2 is Cunard's current flagship, one of the most modern (by design and technologies) and currently the world's biggest ocean liner specifically designed for regular Transatlantic ocean crossings. QM2 was created with perfection, from bow to stern, with gorgeous public areas, lavish restaurants, ballrooms, theatres, bars and lounges, and even a Planetarium (the first at sea). In order for passengers to be well protected when the ship is moving fast (30 knots), invisible windscreens were built.

Stephen Payne was the vessel's naval architect - a CCL-Carnival's designer, who resembled features of some former ocean liners. These aspects include three thick black lines which recall the appearance of the first Queen Mary. Because Queen Mary 2 is too large and cannot dock in all ports, the passengers are ferried in tenders to and from the ship. For transporting passengers to shore, tenders pull up to loading stations, which have large hull doors for hydraulically opening outwards and forming a boarding platform.

The vessel changed its flag-state in 2011 (from London UK to Hamilton Bermuda) in order to allow shipboard weddings at sea. RMS stands for "Royal Mail Ship" - a gesture to Cunard Line's history.

RMS Queen Mary 2 is the only ocean liner with regularly scheduled Transatlantic cruise crossings between England and the USA (Southampton and NYC New York). She provides premium travel experiences with contemporary amenities, highly-trained staff, and most professional crew. By GT-tonnage (148528 tons) QM2 is also one of the world's largest passenger ships.

Cunard QM2's first World Cruise started on January 10, 2007, navigating around the globe for 81 days. On February 20, in Sydney NSW, she met Queen Elizabeth 2 - being also on a World Voyage. Numerous viewers were at the harbor bridge although the queens' arrival time was 5:42 am. This was the first time they met since the original Queen Elizabeth and Queen Mary served in 1941 as troopships.

Queen Mary 2 embarked on a 3-month voyage around the world from Southampton on January 10, 2012. She traveled south and afterward east around Africa, then along the east coastline of Australia heading to Japan and back to Southampton through the Suez Canal.

Another Royal Rendezvous took place in New York on January 13, 2011, at 6:45 pm, in front of the Statue of Liberty. Queen Mary 2 met Queen Victoria and the brand-new Queen Elizabeth. The two other ships- QE and QV crossed the Atlantic in tandem for the event. The fireworks and the red lights of the Empire State Building marked the event. For the celebration of the Diamond Jubilee of Queen Elizabeth II, the Queens met again in Southampton on June 5, 2012.

Decks and Cabins

RMS Queen Mary 2 staterooms (1363 total) include 170 Suites, 813 Balcony, 74 Oceanview (of which 12 Lanai/Atrium-View), 286 Inside rooms, in all 29 categories. The ship has 479 connecting, 26 wheelchair-accessible and 15 studios (single-occupancy cabins). The largest are the Grand Duplex Suites (1600 ft2 / 149 m2 plus 645 ft2 / 60 m2 terrace).

The boat has 18 decks, of which 13 passenger-accessible and 11 with cabins.

Passenger staterooms are in the following types: Standard Inside (no window), Lanai/Standard Atrium View (Standard Inside with a small window), Standard Oceanview (1 small non-opening porthole with seaviews), Britannia Club Balcony and Britannia Balcony (with glass-fronted step-out balconies) and the rest are Suites (Princess, Queen, Penthouse, Royal, Duplex, Grand Duplex).

Theoretically, RMS Queen Mary 2 is a classless ship, but passengers are actually separated (like on all Cunard liners) as their onboard dining locations are according to their cabin's category/cruise fares paid.

Shipboard dining options - Food and Drinks

All Cunard ships have 3 main restaurants offering breakfast, lunch, and dinner: Queens Grill Restaurant is designated for guests staying in Queens Grill accommodations. Evening dining is anytime between 6.30 pm - 9.00 pm. Princess Grill Restaurant - for guests staying in Princess Grill accommodations. Evening dining is anytime between 6.30- 9 pm. Britannia Restaurant - for guests staying in Britannia Balcony, Oceanview or Inside Staterooms. Dining arrangements depend on the class of accommodation passengers have chosen. Most of them prefer the Britannia class and dine in the main restaurant. Passengers can upgrade to a "junior suite" and then dine in Princess Grill, or choose a suite and then dine in the Queens Grill. Thus they are grouped by Cunard as the so-called Grill Passengers who are permitted to the Queens' Grill Lounge and may also use the private area on deck 11 and its whirlpool. The other public areas are allowed to use by all passengers.

Each stateroom is allocated and most cabins are allocated to Britannia restaurant - two-story with 1,300 seats. Princess Grill on deck 7 is for the more expensive staterooms- the Queen's Grill on the same deck - for the very best ones. Fares include all meals in the allocated restaurant and the afternoon tea served in King's Court or Queen's Room. Food is excellent - you may choose different starters, main courses, desserts, being changed every day. Dining optional venues - instead of in allocated restaurants, you can choose to eat in the self-service informal King's Court on deck 7 (with several buffet areas) or in the Golden Lion pub on deck 2. You may have breakfast or lunch at the King's Court area which is open twenty-four hours a day - it serves as a buffet restaurant. Todd English restaurant on deck 8 serves superb food, call in the morning to reserve a table.

Each cabin has free room service with a simple menu - burgers, pasta, crackers which can be ordered by phone at any time. If you order drinks, they are charged at bar prices.

When you book you may request a sitting. The Britannia restaurant has two for dinner - at 6 p.m. and at 8.30 p.m. Princess Grill and Queens Grill do not have sittings - when they are open, you can dine any time you choose. A note for confirmation sitting and table number will be left in your stateroom when you board. Lunch and breakfast do not require allocated tables or sittings.

NOTE: During the ship's major drydock refit in 2016, "Winter Garden" was replaced with "Carinthia Lounge". The new lounge offers alternative breakfast, lunchtime options, and premium coffees. Also during the 2016 refurbishment, "Todd English" (Mediterranean cuisine) was replaced with "The Verandah" - a contemporary French cuisine restaurant. The buffet-style "Kings Court" was completely transformed, with the addition of a smokehouse (alternative dining concept).

Passengers staying in suites are offered new menus in refurbished settings by Princess Grill and Queens Grill restaurants. Britannia Restaurant, Golden Lion pub, and Veuve Clicquot Champagne Bar all boast refreshed menus. Cunard Line has created many of the new menus in its development kitchen in Southampton.

Follows the complete list of Queen Mary 2 restaurants and food bars.

• King's Court (478-seat self-service buffet restaurant, with Chef's Galley area for culinary demonstrations and Chef's Table menu on select evenings; sectioned in 4 casual dining venues - Chef Galley, The Carvery, Lotus, La Piazza)
• Britannia Restaurant (1351-seat, 3-decks high Dining Room; serves open-seating Breakfast and Lunch. Dinners are waiter-served, with 2 assigned sittings at 6 or 8:30 p.m. Inside is the Britannia Club which is a private dining room for Britannia Club Balcony guests)
• The Carvery (offers gourmet English cuisine, reservations are recommended)
• Lotus (Asian cuisine with Chinese, Japanese, Indian and Thai dishes; reservations only)
• La Piazza (24-hour; serves Italian cuisine; reservations recommended)
• Queens Grill Restaurant (206-seat, for Queens Grill Suite guests; with regular and an a la carte menu)
• Princess Grill Restaurant (180-seat, Princess Grill Suite guests only; open-sitting, with the same menu as at the Queens Grill)
• Todd English (216-seat specialty restaurant, reservations are required)
• Boardwalk Cafe (a fast-food bar serving the pool area).

Dress code

Transatlantic cruise travel is more formal as a dress code. During the day, passengers definitely tend towards country club casual. At night, even when it isn't a formal-designated evening, passengers dress up anyway. There are 3 dress codes in the main restaurants after 6 pm each evening. Which one applies each night is noted in pre-voyage documentation and daily program in all staterooms.

• Formal (men - dinner jacket with a black tie or dark business suit; women- evening dress)
• Semi-formal (men- jacket and a tie; women - cocktail dress/trouser suit)
• Elegant casual (men - a jacket, a tie is optional; women - skirt, dress or trousers). Shorts and T-shirts are not permitted.

Shipboard entertainment options - Fun and Sport

The facilities on Queen Mary 2 include fifteen bars and restaurants, a theatre, casino, ballroom and five swimming pools (four of the ship's five swimming pools are outdoors), together with the first planetarium at sea. You can also use the ship's kennels and nursery. QM2 has a shipboard class dining system.

As it is with most modern passenger ships, the major public rooms onboard are situated on the lowest decks while the passenger cabins are stacked above them. This way the designers made it possible more staterooms to be equipped with balconies not affected by ocean waves.

The Illuminations Theatre, the first at sea Planetarium and a Cinema are on Deck 2, where are also the Empire Casino, the Royal Court Theatre, the Grand Lobby, the Golden Lion Pub, Britannia Restaurant's level 1. The upper level of Illuminations Theatre, Britannia Restaurant, and Royal Court Theatre are on Deck 3, together with a shopping arcade, Queen's Room, Veuve Cliquot (champagne bar), Sir Samuel's (wine bar), Chart Room, G32 Nightclub.

Another public deck (Deck 7) houses the Winter Garden, Canyon Ranch Spa, King's Court, Queen's Grill Lounge, the restaurants Princess Grill and Queen's Grill.

On Deck 8 is the Todd English Restaurant, 8000-volume Library, Book Shop, a large outdoor swimming pool.

QM2 also has a large amount of commissioned artworks (5000+) by artists from 16 different countries. These are visible in the hallways/corridors, lobbies, various public rooms.

Each evening a daily program for the next day will be delivered to your stateroom, showing detailed information about activities on board, opening and closing times of bars, restaurants, and other facilities. There is also an ongoing program of plays, shows, lectures. Several live bands with dancing every evening will entertain you on board. If you prefer disco - visit the G32 nightclub. Do not forget Canyon Ranch spa on deck 7 which offers from massages to manicures, jacuzzis, and saunas.

Cunard cruise ship weddings, ceremonies, and parties could be held in some of the QM2's lounges. There is no chapel on the ship.

Follows the complete list of Queen Mary 2 lounges, clubs and other entertainment venues for kids, teens, and adults.

• Royal Court Theatre (1105-seats, 2-decks high; has a dynamic stage for grand show / musical productions; features concert hall acoustic and high tech equipment). Via a 3-year partnership deal with RSC-Royal Shakespeare Company (2022 through 2025/May-Aug and Sept-Nov), at the Royal Court Theatre are also hosted theatrical performances by RSC actors. The company's program for QM2 includes "Boundless as the Sea" (a piece created by Owen Horsley exclusively for Cunard Line) as well as "Miss Littlewood" (musical show by Sam Kenyon) and "Shakespeare Tales" (informal events with RSC actors performing their favorite pieces (sonnets and speeches) and interacting with the audience.
• Illuminations Theatre (493-seat, 2-leveled, with a giant movie screen; hosts the world's only Planetarium at sea for astronomy shows, virtual reality movies, and high-tech visual programs)
• Grand Lobby Atrium (with a grand piano, grand sweeping staircase, interior glass-wall lifts)
• Golden Lion Pub (123-seat traditional British pub bar; features a large selection of the UK and international beers, large-size TVs, live entertainment, small dance floor)
• Empire Casino (222-seat, 6000 ft2 / 610 m2; with 115 slots and 11 gambling tables, served by Casino Bar)
• Images Photo Gallery & Shop (professional photo-video services; exhibits fine artworks)
• Cunard ConneXions (a complex of 7 rooms that host onboard events)
• Cyber Centre (has 9 Internet computers, with 35 Internet workstations available in the other ConnneXions rooms)
• Clarendon Art Gallery (art auctions and exhibitions; the artworks are all originals)
• Video Arcade (with the newest video games for all passengers)
• Mayfair Shops (shopping arcade; luxury jewelry, watches, fashion clothes, formal wear, QM2 logo merchandise)
• Veuve Cliquot Bar (Champagne bar; the menu also includes tapas and canapes)
• Sir Samuels Bar (specialty coffee/tea and patisserie bar)
• Chart Room (cocktail bar with live jazz)
• Queens Room (2-level formal dancing ballroom; features the biggest dancefloor at sea)
• G32 Disco & Nightclub (named after the QM2 ship's yard number; with live band music and DJ program)
• The PlayZone (club lounge area and nursery for kids; complimentary)
• The Zone (supervised teens club lounge, equipped for kids activities)
• Minnows Pool (QM2 family pool area, with a sunbathing area and a splash pool)
• The Canyon Ranch Spa & Salon complex (size 20000 ft2 / 1860 m2, 2-level; with a Spa, Thalassotherapy Pool, Thermal Suite, Finnish and Herbal Saunas, Treatment Rooms, Relaxation Lounge, Aromatic Steam Room, Beauty Salon)
• Fitness Centre (Gym Room and Weights area; with 8 exercise bikes, 10 Elliptical machines, 14 treadmills, 4 steppers, 2 rowing machines, yoga mats)
• Carinthia Lounge (ex-Winter Garden; 278-seat, size 7000 ft2 / 650 m2 classy lounge and supper club with live plants area, live music performances; serves Afternoon Champagne Tea, specialty cocktails and pre-dinner snacks)
• Queens Grill Lounge (Queens Grill Suite guests only venue with white-glove service and live piano music)
• QM2 Book Shop; The Library (with the largest book selection at sea - over 8000 volumes)
• Terrace Pool Area (with two Whirlpools, poolside bar, sunbathing area, and Band Stand)
• Commodore Club (115-seat indoor observation lounge with panoramic windows and live piano music)
• Boardroom (a lounge for private parties and meetings)
• Churchill's Cigar Lounge (QM2's smokers' room with a selection of fine liquors and cigars)
• Concierge Lounge (private club venue for Princess and Queens Grill guests)
• Atlantic Room (meeting room; doubles as Card Room)
• Queens Grills Terrace (private outside pool area for Queens Grill passengers with bar service and Jacuzzi)
• Pavilion Pool Area (with two Whirlpools, Magrodome, served by the Pavilion Pool Bar)
• 22 kennels for pets (dogs and cats; with a fire hydrant and lamp post in the area reserved exclusively for walking the dogs)
• The Fairways (2 golf simulator machines, 51 golfing course choices)
• Sports Centre (1/2 size basketball court; Deck Games area with quoits, shuffleboard, chessboard, paddle tennis, mini-golf course)
• The Sun Deck's pool area (with Splash Pool and two Whirlpools; a sunbathing area with loungers; served by the Regatta Bar).

Itineraries

Queen Mary 2 itinerary program is based on regular Transatlantic crossings with departures from Southampton England UK, Hamburg Germany, and NYC New York USA. Each year the ship offers an Around the World Voyage sailing roundtrip from Southampton and oneway itinerary segments. QM2 features special Cunard cruises to Canada (New England) and the Caribbean, also with departures from UK and USA.

RMS Queen Mary 2 (QM2) is Cunard Line's oldest and one of the world's most famous ocean liners of all time. As vessel class and design, QM2 is an "ocean liner" designed specifically for regularly scheduled passenger express Transatlantic crossings between the UK and the USA. Departures are from 3 homeports - in the USA (New York City), the UK (Southampton) and Germany (Hamburg). Most of these voyages are according to a fixed Transatlantic schedule with 7-day North Atlantic crossings between Southampton and NYC. The short (7-day) itinerary is usually without any ports of call.

Cunard's QM2 construction was completed on December 23, 2003. The inaugural cruise/maiden voyage to Fort Lauderdale Florida started on January 12, 2004.

The ship's Godmother was HM Queen Elizabeth II (UK's ruling monarch/1926-2022). The naming ceremony was held on January 8th, at Port Southampton. The special event featured live musical performances by the Royal Philharmonic Orchestra/RPO and the Royal Marines Band (the British Navy's musical wing).

The ship was named "RMS Queen Mary 2" in respect of Cunard Line's Royal Mail service.

RMS Queen Mary 2's building cost is over USD 900 million - ranking the vessel nearly 2 times more expensive than most of the currently operated cruise liners. The construction was costly because the ship is big and the materials used were of the highest possible quality. Plus, vessel's construction demanded 40% more steel than an ordinary cruising vessel. When launched in 2004, QM2 became world's biggest cruise liner ever.

QM2's cruising speed of 30 knots (56 kph / 35 mph) ranks it world’s fastest cruise liner currently in operation. The vessel's service speed is 26 knots (48 kph / 30 mph). RMS Queen Mary 2 is the first cruise ship with CODAG propulsion system (“combined diesel and gas”) based on gas turbines that magnify diesel-produced power.

Illuminations Theatre is the first Planetarium at sea. The ship also has the largest Library at sea (8000+ volumes), the first Canyon Ranch SpaClub at sea, a total of 15 dining venues, 5 swimming pools, 620-m wraparound promenade deck, onboard kennels (available only on the transatlantic crossings). QM2 is Post-Panamax vessel (can’t pass through the old Panama Canal locks), designed specifically for Transatlantic crossings. Among the fun facts are, that on Transatlantic crossings, QM2 is supplied with about 65 000 fresh eggs and about 150 tons of food. Propulsion demands are however even more impressive. QM2 ship needs 1850 tons of diesel oil and 1000 tons of fuel for the gas turbines on a regular 7-day North Atlantic crossing between USA and UK. It takes 6 hours to fill her storage tanks.

In August 2004 (during the Summer Olympics in Greece), the ship was chartered and stayed docked for 2 weeks in Port Piraeus (Athens) serving as ship hotel. Among the guests were Tony Blair (UK's Prime Minister), Jacques Chirac (France's President), George W. Bush (USA's President), the whole US Olympic basketball team, John Cleese (UK actor), Richard Dreyfuss (US actor), Harold Evans (UK journalist and author), George Lucas (film director and producer), Carly Elisabeth Simon (US singer), Rod Stewart (UK singer), Donald Trump (media magnate / future US President).

On October 19, 2011, the vessel changed its registry (flag-state) from UK to Bermuda which allows cruise wedding ceremonies to be held on the ship. The word "Southampton" on the stern was replaced with "Hamilton". This was the first time in Cunard's history when its liner was registered not in the UK.

In early-February 2017, Cunard Line announced company's sponsorship of the "Westminster Kennel Club Dog Show". This prestigious all-breed conformation show is held annually in NYC New York since 1877. The onboard show took place on February 11-14. The winner and its owner were offered a free QM2 Transatlantic Crossing.

On December 8, 2017, QM2 operated a cruise-themed after "The New York Times" crossword's 75th anniversary. During "The Crossword Crossing" (7-night Transatlantic cruise NYC to Southampton), QM2 passengers had the unique chance to test their crossword skills and meet the newspaper's crossword experts (including Ben Zimmer, Deb Amlen, Joel Fagliano). They offered insight into the media's popular puzzles via daily scheduled themed events (lectures, game sessions, other activities). The New York Times' first crossword puzzle was published in 1942. It became a daily occurrence by 1950 and is now one of the media's most popular features.

On itinerary August 31-September 7, 2017, the passenger liner hosted the 2nd "Cunard Transatlantic Fashion Week" cruise from Southampton to NYC. These themed voyages bring together some of the world's most renowned fashion brand representatives. On each of the 7 days at sea are hosted fashion shows, formal dinners, exclusive events, workshops, and talks. Among the 2017 voyage's VIPs were Julien Macdonald (celebrity designer) and Colin McDowell (fashion writer). Three new for Cunard pop-up stores on the QM2 ship offered for purchasing latest fashion collection items, including Mulberry (purses and bags), Lucy Choi (designer shoes) and Melissa Odabash (designer swimwear).

An interesting fact is that a baby boy was born on board RMS Queen Mary 2 on January 17, 2016, while en route to New York. The ship was on a transatlantic crossing from Southampton when a German passenger went into labor. The ship doctor delivered the baby. The baby boy, who arrived 3 weeks early, was named Benjamin Brooklyn.

Starting in January each year, RMS Queen Mary 2 "World Cruise" is a huge event on the cruising market. Compared to other lines, Cunard's World Cruises deals offer affordable prices, exciting destinations and "big and famous" ports of call to visit around the world.

Cunard World Cruise 2022 (Queen Mary 2)

RMS Queen Mary 2 has scheduled a 118-day World Voyage 2022 which replaced all scheduled QM2 cruises departing January 3 through April 3, 2022 (including a voyage to South America).

The voyage departs roundtrip from Southampton (104-day, booking code M203I) and from New York City (118-day, booking code M202F) and visits Greece, Israel, Dubai, Sri Lanka, Singapore, Vietnam, Hong Kong China, Australia, Bali, Abu Dhabi, Oman, Italy, Portugal. The itinerary also features two Suez Canal crossings (on both the eastbound and westbound route) and overnights in Haifa, Dubai, Hong Kong, Sydney NSW, Singapore, a late-night departure from Colombo.

Queen Mary 2 World Cruise 2022 is bookable either as a full voyage (118-night / 104-night) or in several shorter segments from NYC (to Dubai, Singapore, Hong Kong, Sydney Australia), Southampton (to Dubai, Singapore, Hong Kong, Sydney NSW, Fremantle) and itineraries departing out of Dubai, Singapore, Hong Kong, Australia. The full itinerary visits 27 ports in 16 countries and 33 UNESCO Sites. Customers with full itinerary (roundtrip) bookings enjoy a Welcome Onboard Reception, services by World Voyage Concierges, use of an exclusive lounge, Gala Event ashore, complimentary daily gratuities.

Prices for the 118-night full voyage (NYC roundtrip Jan 3 - May 1) started from GBP 13000 / ~USD 16900 / ~EUR 14300 per person (inside stateroom at double occupancy). Prices for the 104-night full voyage (UK roundtrip Jan 10 - April 24) started from GBP 10100 / ~USD 13150 / ~EUR 11100 per person (inside stateroom at double occupancy).

RMS Queen Mary 2 refurbishments review

The ship's last drydock was in 2023 (October 23 to November 12, at Damen Shiprepair Rotterdam) and mainly for routine/general maintenance and class works, inspections, a technical overhaul, hull cleaning and repainting.

QM2's drydock in 2021 (August-September) was at Damen Shiprepair Brest (Brest France), during which were conducted mainly general maintenance works, as well as hull cleaning and painting.

During Cunard Line’s 175th anniversary celebrations was announced that QM2 enters 25-day long drydock in 2016 (May 27 to June 21). The drydock (at Blohm+Voss Shipyard in Hamburg Germany) resulted in the following changes:

The Winter Garden lounge on Lido Deck 7 was redesigned and transformed into the new Carinthia Lounge. The lounge is named after the Cunard's two Carinthia ships – RMS Carinthia (1925-1940) and RMS Carinthia (1956-2006).

On deck 8, the ship’s signature restaurant Todd English was replaced by “The Verandah Restaurant”. The new restaurant (available on both QM2 fleetmates) offers gourmet French regional cuisine (with seasonal influences) plus a fine French wines list. The new specialty dinner is at a surcharge and opens for lunch and dinner only. The Verandah Grill has its own bar selling pre/post-meal drinks.

172 suites (all Princess and Queen Grill suite accommodations on the QM2 ship’s upper decks) were comprehensively redesigned to maximize space. Their decoration was also changed, reflecting the Cunard Line’s history. The changes include new luxury textures in soothing colours and new carpeting (with a rugs-design inspired by the old RMS Queen Mary liner).

Extensive development work involving Cunard guests and the onboard Queen Mary 2 galley teams has been undertaken over the last eighteen months in the redesign of this very popular area of the flagship. Enhancements are planned to both the service and culinary offerings in Kings Court with the refreshed venue featuring new menus, the convenience of pre-set tables and waiter-served drinks.

The King's Court (self-service buffet restaurant on lido deck 7 midship) was majorly redesigned. Both central-location elevators were removed to create a vast open space. This way, the central buffet stations area became more open, allowing an easygoing flow. The restaurant’s seating was also reconfigured for a less crowded experience, adding the convenience of pre-set tables and waiter-served drinks. New menus were introduced (including a smokehouse alternative), plus pre-set tables and waiter-served beverages. Among the new menu choices are hot/cold meals, light snacks, afternoon treats, alternative cuisine specialties (including Asian, Indian, Italian, Tex Mex. At the center stage, ship's chefs entertain guests through cooking demonstrations in the evenings.

(King’s Court) The Chef’s Galley area (that offers for lunch pasta and pizzas) on select evenings additionally offers Chef’s Table menu. This is a fine wine pairing and food tasting VIP dining event hosted by the ship’s Executive Chef. The buffet’s new design features modern chandeliers, new artworks (circus-themed), areas with timber flooring, lots of mirrors.

Both Grill restaurants (on Lido deck 7) were redesigned and renovated with a new color scheme, furnishings, and flooring. After the 2016 refurbishment, they both have new menus, more 2-seat tables and were reconfigured for more privacy (by increasing the space between tables).

15 new single-occupancy staterooms were added on deck 2 portside (taking space from the Casino) and deck 3L portside (in the place of the Images Photo Gallery).

The Britannia Restaurant (dining room on deck 2) was redesigned too. It was renovated with new decor and upgraded with new dining menus and the Cunard's "White Star Service" standards.

Updated menus were introduced also at Golden Lion (pub) and Veuve Clicquot (wine / Champagne bar).

30 new balcony staterooms category “Britannia Club Balcony” plus 5 Inside staterooms were added on deck 13 (in the deck’s forward part)

10 new kennels (for cats and dogs) were added to the existing 12 kennels on deck 12. This is the best amenity for passengers traveling with pets. Cruise ship kennels were the Cunard’s signature feature on the line’s former flagship RMS Queen Elizabeth 2. On the ocean liner QM2, they were first introduced at the Duke of Windsor's suggestion.

On QM2, the kennel area was expanded, an owners lounge and a new pet playground were added. The extended outdoor area is intended for dog walking and features a lamppost (from Liverpool) and a fire hydrant (from NYC). In 2016, Cunard partnered with Barbour (British sportswear brand) to offer smart pet accessories on the QM2 ship (including jackets, collars, leashes).

On deck 2, two of the Grand Lobby's elevators were removed. This made more space for the lobby lounge, which was also redesigned and refurbished with high-back chairs and a new Baby Grand piano.

Around 55,200 m2 (594,200 ft2) of new carpets have been laid throughout the ship. All new cruise cabins increased the QM2 ship’s capacity from 2620 passengers (max 3151) to 2726 passengers (max 3271). Refurbishment's fun facts: man-hours (over 1 million), new carpets (55,200 m2 / 594,200 ft2), new framed pictures number (4,000), hull paint quantity (over 15,000 litres / 3,962 US gallons).

QM2's drydock 2016 refurbishment cost Cunard ~GBP 90 million.