Norwegian Spirit accidents and incidents
CruiseMapper's Norwegian Spirit cruise ship accidents, incidents and law news reports relate to a 2414-passenger vessel owned by Norwegian Cruise Line. Our Norwegian Spirit accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.
Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, virus outbreaks, etc.
- fire - 2007
- pier collision/allision - 2005 (Juneau Alaska, USA), 2008 (NYC New York, USA)
- deaths - 2008 (zip-line in Roatan), 2009 (robbery in Guatemala), overboard (2018, 2022, 2024)
- injuries/crimes - Bermuda drug busts (2006, 2009), overboard/rescued (2011)
- Norovirus (passengers/crew) - 2008 (67/4), 2009 (73/9), 2011 (94/13), 2019 (EU)
- 2020 - Asia 2020 program was canceled (all cruises from April 15 through December 7) due to Coronavirus concerns
- 2023 - cruise cancellations (April 2024 thru November 2025)
08 August 2024Crew / Passenger DeathsOn August 8, 2024, a 30-year-old male passenger (Taiwanese national) was reported dead after incidentally falling on the ship. He was traveling with his brother. The fall was witnessed by a couple and their child and was captured on video by another passenger. The footage showed the man (surnamed Li) falling from an upper deck while the family was looking out to sea. The ship halted for ~40 minutes and initiated a search and rescue operation, notifying Taiwanese maritime authorities. The body was recovered shortly after. Reportedly, the man lost his footing and fell overboard. The body was placed in a freezer until the ship docked at Keelung Port. Taiwanese police boarded the ship to investigate and determine the circumstances leading to the fall. The incident occurred ~11 AM Taiwan time (~3 AM UTC), at the end of a 6-day "Japan and Korea Cruise" (itinerary Aug 2-8, roundtrip from Keelung) visiting Nagasaki (Aug 4) and Jeju Island (Aug 6-7/overnight). |
June 2023Other IncidentsIn mid-June 2023, NCL canceled most of Norwegian Spirit's remaining schedule (2024-2025) citing "fleet redeployment moves". The last departure date listed for 2024 was April 22nd (16-day itinerary from Honolulu to Vancouver) while the first departure date for 2026 was January 4th (13-day from Auckland to Sydney). Next are listed all canceled voyages as dates and homeports.
All impacted bookings received as compensation a full refund (100%) plus various discounts on rebooking, depending on departure dates. |
May 2023Other IncidentsIn mid-May 2023, NCL canceled most of Norwegian Spirit's Alaska 2024 schedule citing "a full ship charter". NCL's Alaska 2024 summer program remained based on four other ships - three Seattle-homeported (Norwegian Bliss, Norwegian Encore, Norwegian Sun) as well as the Vancouver-Seward-homeported Norwegian Jewel. A total of 12x 7-day Alaskan voyages out of Vancouver BC Canada and Seward AK (departures July 3rd thru September 18th, 2024) scheduled for Norwegian Spirit were canceled. All affected bookings automatically received a full/100% refund of the fare paid and in the form of payment provided at the time of booking. Bookings made with previously issued by NCL FCCs/Future Cruise Credits were fully refunded in FCC. Additionally, NCL issued a 50% discount (in FCCs) for select Alaskan 2023 cruises (departing in the period May-September out of Seward or Vancouver) scheduled for the ships Norwegian Jewel and Norwegian Spirit. The FCCs were to be used/applied towards any published NCL itinerary through December 31, 2024, but were not combinable with the 50% Alaskan FCCs. |
26 October 2022Crew / Passenger Deaths(overboard) On October 26, 2022, a female passenger went overboard while the liner was en route from Hawaii (Maui Island) to French Polynesia (Raiatea Island). Reportedly, the ship's security went cabin to cabin asking passengers if they had seen the missing woman. There was an anonymous report that she was pushed overboard and that her husband was arrested. The incident happened during the 12-day Transpacific relocation voyage from Honolulu to Papeete (itinerary Oct 19-31) visiting ports in Hawaii (Hilo, Nawiliwili, Lahaina) and French Polynesia's Society Islands (Raiatea, Bora Bora, Moorea). In November, major news media revealed that the missing/overboard woman is Dilek Ertek (the 71-year-old owner of Tiffany’s shops in Turkey). Reportedly, she fell overboard off the Tahiti's coast. She was on a vacation to celebrate her 72nd birthday (on Nov 5th) with friends and shared a stateroom with a 74-year-old boyfriend (unnamed Swiss national). Tahitian police questioned the man when Norwegian Spirit docked in Papeete (on October 29th) and he was released without charge. Dilek Ertek's family took legal action against NCL as they claimed that the CCTV footage had shown the woman falling on October 26th but she was reported missing after 20 hours and a search and rescue operation was not conducted. Note: Dilek Ertek opened Turkey's first Tiffany jewelry shop in Turkey (Istanbul) in 1995 and since then was the brand's official dealer/supplier in Turkey. Tiffany & Co (aka Tiffany's) is an 1837-founded, Manhattan NYC-headquartered luxury jewelry retailer, particularly popular for its diamond and sterling silver jewelry collections. In 2020, the company had 326 stores worldwide (93 in the USA) and 14000+ employees. |
March 2020Other IncidentsDue to the global Coronavirus pandemic, the ship was denied entry to several call ports of the 20-day Dubai to Cape Town cruise (itinerary March 2-22). After spending 17 days at sea, on March 22 the liner docked and disembarked its passengers in Port Cape Town (South Africa). Of the original itinerary remained (were visited) only Abu Dhabi UAE (Mar 3), Fujairah UAE (Mar 4) and Muscat Oman (Mar 5). The other destinations were cancelled due to port closures or country lockdowns, including Seychelles (Victoria Mahe), Madagascar (Nosy Be Island), Mauritius (Port Louis), Reunion (Saint-Denis) and South Africa (Richards Bay, Port Elizabeth, Mossel Bay). |
February 2020Structural and Technical IssuesIn February 2020, NCL was forced to cancel the scheduled "preview cruise" of Norwegian Spirit, The vessel was drydocked at Chantier Naval de Marseille Shipyard (in Marseille France) for a USD 100 million refurbishment (January 2 - February 11, 2020). The voyage was planned for February 11th but had to be cancelled due to ongoing labour strikes in France, which delayed the drydocking project. The preview cruise was rescheduled for February 14th, leaving out of Port Civitavecchia (Rome, Italy). Also in February (on Feb 7) NCL officially cancelled the ship's Asia 2020 program (April 15 through December 7) due to Coronavirus concerns. All bookings received a full refund (automatically processed to the form of payment at booking time) plus 10% future NCL cruise credit. NCL also covered up to USD 300 pp in any flight change fees associated with the affected voyages. Next are listed the cancelled itineraries (departure dates, lengths, homeports).
On February 20, NCL's parent company NCLH (Norwegian Cruise Line Holdings) cancelled all Asian voyages (a total of 40 scheduled itineraries across its 3 brand fleets) due to Coronavirus outbreaks and temporarily removed all ships from the region. The 40 voyages were either cancelled or modified and included 24 on NCL-Norwegian Cruise Line, 10 on Oceania Cruises and 6 on RSSC-Regent Seven Seas Cruises. Norwegian Spirit (with 21 of all cancelled Asian cruises) was redeployed to Eastern Mediterranean for summer 2020. |
January 2019Cruise Illness / Virus Outbreaks(CruiseMapper email from Alison Smith) Just got off NCL Spirit at Barcelona from a 10-day cruise starting on 24 Jan 2019. There was a norovirus outbreak resulting in major sanitary procedures. We were unaffected and can't judge the size of it, but clearly significant. Wonder how it will affect the new passengers going aboard at Barcelona today. The incident occurred during the 10-day "Canary Islands, Spain and Morocco" cruise (itinerary Jan 24 - Feb 3) roundtrip from homeport Barcelona to Morocco (Casablanca), Canary Islands (Gran Canaria, Tenerife), Madeira Island (Funchal) and Spain (Malaga, Alicante). Note: When the itinerary doesn’t include US cruise ports, the ship is not required to report to CDC, thus no official illness report would be issued. |
03 April 2018Crew / Passenger Deaths(overboard) On April 3, 2018, a 34-year-old male passenger was reported missing. The man (from Saudi Arabia) went overboard from the ship at ~2 am. In the conducted search and rescue operations were involved vessels from Guardia Civil and Salvamento Marítimo (Spanish coast guard), including 2 helicopters and 1 plane. The accident occurred in the waters near Mazarron (southeastern Spain), approx 30 mi / 50 km south of Cartagena. The ship was en-route from Malaga to Alicante, completing a 10-days roundtrip Barcelona to Morocco and Canaries cruise (itinerary March 25 - April 4) to Casablanca, Gran Canaria, Tenerife, Madeira, Malaga, Alicante. |
December 2011Cruise Illness / Virus OutbreaksDecember 2011, CDC reported on voyage Dec 18 to 25, a Norovirus outbreak affected 94 passengers (out of 2409, or 3,9%) and 13 crew (out of 945, or 1,4%). The ship was on 7-day Caribbean cruise from homeport NOLA New Orleans. |
20 June 2011Crew / Passenger Injuries and Overboards(overboard) On June 20, 2011, a male passenger jumped overboard in Mississippi River but was rescued alive. The incident occurred at ~8 pm, 3 hours after the ship left homeport NOLA New Orleans on 7-day Western Caribbean itinerary. One of the rescue boats was deployed to recover the man. He suffered injuries and was disembarked for further treatment ashore. |
06 November 2009Crew / Passenger Deaths(murder) On November 6, 2009, a male passenger was shot during a robbery in Guatemala (call port Santo Tomas de Castillo). He and his friend were on a taxi tour. They stopped at the town cemetery to take pictures when were approached by 2 armed men trying to steal their cameras. During the incident, the man was shot and 2 days later died in the hospital. The robbers (gang members) were arrested. |
17 October 2009Drug SmugglingOn October 17, 2009, a 34-year-old male passenger was arrested and charged with marijuana smuggling. The man said in court he was given the cruise tickets plus USD 10,000 to drop off a suitcase with the drugs in Bermuda. |
October 2009Cruise Illness / Virus OutbreaksOctober-November 2009, CDC reported on the voyage Oct 23 to Nov 8, a Norovirus outbreak (gastrointestinal illness) infected 73 passengers (out of 1991, or 3,7%) and 9 crew (out of 965, or 0,9%). All sick suffered from Norovirus symptoms (vomiting, diarrhoea) and were quarantined to their cabins for 48 hours. The ship was on 16-day Transatlantic repositioning cruise to homeport NOLA New Orleans. |
25 May 2008Ship Collision / AllisionOn May 25, 2008, at ~9 am, upon docking at Pier 90 (NYC New York), the vessel hit the pier. The collision resulted in bow hull damage and damaged support beams of the parking garage. Note: Actually, this type of marine accident is called “allision” (striking a fixed object) as opposed to “collision” (striking another vessel). |
18 March 2008Crew / Passenger DeathsOn March 18, 2008, a 44-year-old female passenger died on NCL-sponsored shore excursion on Roatan Island (Honduras). The woman fell down ~65 ft / 20 m during a jungle zip line excursion in Gumbalimba Park, when the zip line snapped. Suffering a severe head injury, she was transferred to a local hospital where died on the next day. |
January 2008Cruise Illness / Virus OutbreaksOn January 13, 2008, CDC reported 67 passengers (or 3,2% of all) and 4 crew (or 0,4% of all) suffering from Norovirus. |
15 December 2007Fire AccidentOn December 15, 2007, while en-route to homeport NOLA New Orleans, the ship reported a small engine room fire. The incident occurred at ~ 8:45 pm and lasted for ~15 min. All 4 diesel engines were shut down, and the ship drifted for ~15 min. |
13 November 2006Drug SmugglingOn November 13, 2006, a female crew was charged with drug smuggling and sentenced to 5 years jail in Bermuda. The woman worked on the ship as a cleaner and was caught while trying to smuggle heroin and cannabis with a street value over USD 311,000. |
19 January 2006Ship ListingOn January 19, 2006, while returning from a Southern Caribbean cruise back to homeport NYC New York, the ship encountered heavy seas with rogue waves (some over 50 ft / 15 high). The ship reported listing, broken windows and 11 flooded passenger cabins. Affected passengers were relocated and given a free NCL cruise. |
05 July 2005Ship Collision / Allision(pier collision) On July 5, 2005, upon docking in call port Juneau Alaska, the vessel hit a pier. The incident resulted in minor hull damage (starboard dent) and broken windows in 4 passenger staterooms. Note: Actually, this type of marine accident is called “allision” (striking a fixed object) as opposed to “collision” (striking another vessel). |
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