Resilient Lady accidents and incidents

CruiseMapper's Resilient Lady cruise ship accidents, incidents and law news reports relate to a 2860-passenger vessel owned by Virgin Voyages. Our Resilient Lady accidents page contains reports made by using official data from renown online news media sources, US Coast Guard and Wikipedia.

Here are also reported latest updates on cruise law news related to ashore and shipboard crimes still investigated by the police. Among those could be arrests, filed lawsuits against the shipowner / cruise line company, charges and fines, grievances, settled / withdrawn legal actions, lost cases, virus outbreaks, etc.

delayed delivery - Aug 2022 through May 2023 (36x cruises canceled)

June 2022Structural and Technical Issues

On June 8, 2022, Virgin Voyages officially announced that Resilient Lady's inauguration is postponed, stating on its website that the decision was made due to supply chain issues (shipbuilding obstacles) and crewing challenges (USA's government regulations and restrictive COVID entry requirements) caused by the COVID crisis, as well as regional uncertainty, specifically in Eastern Europe (due to the Russia-Ukraine conflict).

As a result of the ship's delay, 36x voyages were canceled, most of which were Mediterranean roundtrips from Piraeus-Athens (Greece) and Caribbean roundtrips from San Juan (Puerto Rico).

(2022/ Aug 14, Aug 28, Sept 4, Sept 18, Sept 25, Oct 9, Oct 16) 7-day "Greek Island Glow"
(2022/Aug 21, Sept 11, Oct 2) 7-day "Adriatic Sea and Greek Gems"
(2022/Oct 23) 9-day relocation from Athens to Lisbon (call ports Catania Sicily, Palma de Mallorca, Malaga)
(2022/Nov 1) 11-day Transatlantic repositioning crossing from Lisbon to San Juan (call ports Funchal Madeira, Las Palmas de Gran Canaria, Santa Cruz de Tenerife)
(2022/Nov 12, Nov 26, Dec 10, 2023/Jan 7-14-21-28, Feb 4-11-18, Mar 4-18, 25, Apr 1-15) 7-day "Southeastern Caribbean Isles"
(2022/Dec 3, 2023/Feb 25, Mar 11, Apr 8) 7-day "Sunsets In The Lesser Antilles"
(2022/Dec 17) 6-day "Resilient Island Holidays"
(2022/Dec 23) 7-day "Resilient Caribbean Holidays"
(2022/Dec 30) 8-day "Resilient New Years Ahoy"
(2023/Apr 22) 11-day Transatlantic repositioning crossing from San Juan to Lisbon (call ports Santa Cruz de Tenerife, Las Palmas de Gran Canaria, Funchal Madeira)
(2023/May 3) 11-day relocation from Lisbon to Athens (call ports Malaga, Palma de Mallorca, Catania Sicily, Mykonos)

The 7-day "Greek Island Glow" itinerary visited Santorini Island, Rhodes Island, Crete Island (Souda-Chania), Mykonos Island.

The 7-day "Adriatic Sea and Greek Gems" itinerary visited Dubrovnik (Croatia), Kotor (Montenegro), Kerkyra (Corfu Island, Greece), Argostoli (Kefalonia Island, Greece).

The 7-day "Southeastern Caribbean Isles" itinerary visited Road Town (Tortola BVI), Pointe-a-Pitre (Guadeloupe), Bridgetown (Barbados), Castries (St Lucia), St Johns (Antigua).

The 7-day "Sunsets In The Lesser Antilles" itinerary visited Oranjestad (Aruba), Willemstad (Curacao), Fort-de-France (Martinique), Basseterre (St Kitts).

Virgin Voyages directly contacted all its affected customers (booked passengers and travel agents) providing them with compensation/rebooking options subject to applicable terms and conditions. All canceled bookings were offered 200% in FCC (future cruise credit) or a 100% monetary refund (of the amount paid) plus 25% in FCC. Those who rebooked in 2022 using the 200% FCC additionally received a free cruise (paying extra only Gov taxes and port fees).

Already purchased airline tickets up to US$500 were automatically reimbursed. For airfare costs over US$500, Virgin directly contacted the customer for further assistance.

Travel agents' commissions were fully protected.

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