Crystal Symphony deck plans

Crystal Symphony (1995-built, last refurbished in 2023) is the first/smaller of the two Crystal Cruises ships - followed by Crystal Serenity. Both Crystal ships Symphony and Serenity are also sisters to Asuka II (fka Crystal Harmony) owned by the container shipping company NYK Line Japan.

Crystal Symphony cruise ship deck plan shows a total of 310 staterooms for 606 passengers (max capacity 739) served by 530 crew-staff. The boat has 12 decks (8 passenger-accessible, 5 with cabins), 4 restaurants, 5 lounges and bars, 2 swimming pools (one with retractable glass roof), 2 outdoor Jacuzzies (whirlpool hot tubs), 8 elevators, self-service laundromats (on all cabin decks).

Passenger-accessible decks are interconnected via 8x elevators (3x forward, 3x midship, 2x aft) and have public restrooms. Deck 12 is accessed only via the aft lifts.

Crystal Symphony is a top luxury cruise ship with all-inclusive fares. The list of all complimentary amenities and services features:

• all drinks on the ship (alcohol included), gratuities, a personal butler (Suites).
• Complimentary Wi-Fi Internet – since 2015, free-of-charge Internet is offered to all guests (regardless of cabin category) up to 60 min PP per day. For Penthouse Suites the free Internet offer is for 90 min PP per day.
• All specialty Crystal Symphony restaurants feature premium table linens (Garnier-Thiebaut), Riedel crystal, and luxury china (Villeroy&Boch).
• Each of the two Crystal Penthouse accommodations has a separate dining and living area, private gym studio, “Bang&Olufsen” audio system, 3x TVs, oceanview bathroom.
• All guests can enjoy a complimentary 24-hour available in-room dining (Crystal main dining room menu) and 24-hour room service, twice a day housekeeping, self-service laundry.
• List of cabin amenities features a pillow menu, luxury bedding sets, Egyptian cotton bath towels, slippers, kimonos, luxury plush robes, Aveda brand toiletries.

The vessel's drydock 2020 (April 13-23, in Singapore) was a USD 10 million project planned mainly for regular technical and general maintenance works. Minor upgrades received some public areas and passenger staterooms, among which new carpets and furniture.

Crystal Symphony deckplan changes 2017 refurbishment review

The ship's 2017 drydock refurbishment (September 23 - October 16, done by Lloyd Werft in Bremerhaven Germany) reduced its passenger capacity in order to enable single-seating dining. Following the dry-dock, Crystal Symphony offers to all passengers free Wi-Fi (regardless of cabin category).

• On deck 9, two new balcony cabin categories were introduced - Seabreeze Penthouse Suite (12 new suites) and Seabreeze Penthouse (28 new suites). The new staterooms have the same size as the existing Penthouse (365 ft2 / 34 m2) and Penthouse Suite (490 ft2 / 46 m2). Seabreeze Penthouses are connecting cabins (sharing an entryway).
• All Penthouses offer enhanced all-inclusive amenities, including butler service, in-cabin dining, complimentary specialty restaurant dining).
• Cabin conversions reduced the ship's capacity from 1095 to 848, thus increasing its guest-to-space ratio to 60,2.
• Crystal Dining Room was renamed to "Waterside" and upgraded with additional 2- and 4-seat tables. New open-seating dining (between 6-9:30 pm) replaced the old assigned seating and the required dinner reservations. Breakfasts and lunches are served as usual.
• Lido Cafe is operated as Marketplace (during the day) and as Churrascaria (steakhouse, by night). The restaurant features an open kitchen and made-to-order dishes. the Marketplace serves buffet breakfast and lunch, while Churrascaria serves casual dinner (between 6-9 pm). The Brazilian-themed Churrascaria restaurant features Caipirinha (welcome cocktail event) and a selection of Brazilian dishes (grilled seafood and meats, tapas, ceviche, salads). Meats are served by “gauchos” (dedicated staff) on traditional meat skewers.
• Silk restaurant's menu was upgraded with modern Chinese fare (family-size dinner plates). Self-service is now available at breakfast and lunch, and also includes traditional Chinese food (dumplings, Chinois salad, soup, noodle bar). Dinners at Silk are open-seating (reservations recommended) and between 6-9 pm.
• Trident Bar and Grill serves casual grilled food (including fast food - burgers, sandwiches).
• Silk Road and The Sushi Bar (both specialty restaurants by celebrity-chef Nobu Matsuhisa) were combined and renamed to "Umi Uma". Umi Uma offers Nobu-inspired dishes prepared by Nobu-trained chefs.
• Dining reservations for Umi Uma and Prego restaurants are now complimentary for Penthouse passengers. To all other cabin categories, 1 complimentary specialty dining is offered (additional reservations are available at a surcharge).
• The new free-of-charge shipwide Wi-Fi is the result of the company's investment in new hardware and software for expanded onboard connectivity and faster (doubled) satellite Internet speed.
• Crystal Connect is the onboard portal for Internet connections and various shipboard info (menus, news, scheduled activities, shore excursions, itinerary ports, international digital news media, movies library, lectures, etc). Crystal Connect (mobile app) is available for personal devices.
• All cruise cabins were upgraded with new 42-inch smart TVs with interactive panels (infotainment system).
• Ship's Computer University at Sea (enrichment workshops venue) was updated and redesigned.
• Among the redesigned public spaces is the midship located Starlite Club (panoramic floor-ceiling windows).
• Along with all Lloyd Werft workers, the refurbishment project also involved several hundred crew and sub-contractors.

Crystal Symphony refurbishments 2006-2016 review

To maintain the “Crystal Clear” standard, the Symphony ship was extensively refitted in 2006 (in Norfolk VA at the of cost USD 23 million) and in 2009 (in Boston MA, for USD 25 million).

The list of deck plan changes after the ship's 2016 drydock refurbishment (done by Blohm+Voss in Hamburg Germany, project cost USD 15 million) included:

• general maintenance works, propulsion system upgrades (Rolls-Royce Azimuth thrusters were replaced with new ones), new hull coating, air ducts cleaning, reverse osmosis plant inspection.
• Introduced was the company's new “Deluxe PURE” category of staterooms (hypoallergenic cabins).
• On deck 12 were redesigned the Tastes buffet restaurant and the Lido area.
• New energy-saving LED lighting was installed in all public rooms.
• All Penthouse Suites were overhauled.

The 2016 drydocking project's total cost was USD 15 million.