RCI-Royal Caribbean is prioritizing crew satisfaction by completely revamping the crew areas on their newest ship - Icon of the Seas. Recognizing the crucial role of contented crew members in delivering an exceptional guest experience, RCI has extensively redesigned the crew neighborhoods based on surveys and feedback from the crew.
This comprehensive overhaul covers 4 decks (out of 19 floors total) and includes renovated lounge areas, crew accommodations (1175 total) and new amenities. The ship's passenger staterooms are 2805.
One significant change aboard Icon OTS is the redesigned crew cabins. The new layout not only maximizes storage space for personal belongings but also prioritizes privacy for crew members who spend extended periods on the ship. With a maximum occupancy of two crew members per cabin, Royal Caribbean aims to create a comfortable and conducive living environment.
Dubbed the Crew Neighborhood, this area offers a range of amenities tailored to meet the crew's needs. It includes a crew restaurant with portholes providing sea views, bars, lounges, a gaming center, and a gym. The addition of a shop, hairdresser, and classrooms further enhances the crew's experience, ensuring they have access to essential services and opportunities for personal growth.
When the 7600-passenger Icon OTS embarks on its maiden voyage in January 2024 as the world's largest cruise ship, it will accommodate 2350 crew members from ~80 different countries. The crew often find solace and relaxation in their cabins and lounge areas during their leisure time. RCI understands that a happy crew directly translates into satisfied guests, underscoring the utmost importance of meticulous planning and attention to detail in the design of the crew areas.