Resilient Lady

The 2023-built MS Resilient Lady cruise ship is the third in the Virgin Voyages fleet. The name was officially announced on March 8, 2021. The boat was rescheduled for inauguration in May 2023 (postponed from Aug 2022). Resilient Lady's three sisterships (of the same design) are Scarlet Lady (2020 February), Valiant Lady (2022 May) and Brilliant Lady (2024 March).

All Virgin cruise ships were constructed at Fincantieri's Sestri Ponente yard (near Genoa Italy).

These liners are known as "Lady Ships" - a play on "your ladyship" term regarding Virgin Group's British heritage. A number of renowned designers were chosen to create a new "cruise ship" style and "adult cruising" vacation concept. For the ship's interior design, the Virgin cruise line contracted the marine architecture and naval design companies Roman and Williams (NYC), Concrete Amsterdam, Tom Dixon's Design Research Studio (London UK), Gem Srl (Italy), Softroom (London UK), WORKac (NYC), Knibb Design, HL Studio (UK), HKS Architects (Dallas USA), PearsonLloyd (London UK).

Virgin Voyages (fka Virgin Cruises) is a new cruise line company headquartered in Plantation (Florida USA). Virgin Voyages was created in December 2014 as a joint venture between Virgin Group Ltd (UK-based multinational holding company, 49% stake) and Bain Capital LP (USA-based multi-asset investment company, 51% stake). Virgin is an adults-only cruise company (passengers' minimum age is 18) and officially starts operations in April 2020.

The vessel (IMO number 9805348) is currently Bahamas-flagged (MMSI 311001056) and registered in Nassau.

Resilient Lady is owned by the company VC SHIP THREE LTD and managed/chartered by VIRGIN VOYAGES LTD.

Decks and Cabins

MS Resilient Lady staterooms (a total of 1408 passenger cabins) include 78x Suites, 1030x Balconies, 95x Oceanviews and 105x Interiors. The entire staff and crew (total 1160 people) are accommodated in 813 cabins.

The boat has 17 decks, of which 13 are passenger-accessible and 9 with cabins.

In mid-January 2019, Virgin Voyages announced details on RockStar Suites. Staterooms were designed by Tom Dixon Design Research Studio (interior, product and design consultancy). All staterooms are "smart", with mood lighting and sensors auto-adjusting the lighting according to passenger's movements. The cruise ship has a total of 78 cabins in the category "RockStar Suite", including 15x "Mega RockStar Suites" (9x Gorgeous, 2x Posh, 2x Fab, 2x Massive). Most of them are on Deck 15, with the above Deck 16 housing one "RockStar Suite Sailor" (bow-facing Owner Suite).

The decor is music (rock-and-roll) themed, with a retro-futuristic design, a color palette of deep blues with iridescent dichroic elements in the cabin's bathroom. Massive Suite has a separate bedroom that doubles as a music room (fitted with electric guitars and an amplifier). The cabin's terrace (bow-facing) is fitted with Jacuzzi, dining area (6-seat table with built-in stairs), lounge area (circular sofa with low table), padded sun loungers, 2 hammocks, outdoor shower, catamaran net (canopy partially covering the terrace), live plants. Keeping with the music theme, each of the 78 suites boasts a record player.

All categories RockStar Suites (SB-Brilliant, SG-Gorgeous, SP-Posh, SF-Fab, SM-Massive) have marble-clad bathroom (with hot tub, premium brand bath products, rain-shower head, multi-colored dichroic glass doors and windows / Peek-a-Boo shower), Terrazzo flooring, Tom Dixon brand furniture, large mirrored vanity tables, modern L-shaped sofabeds (for 2), low tables, cabinets, 3-door wardrobe, large smart TV (55-inch), vinyl turntable (gold-plated player with a collection of records), complimentary full bar (nautically-themed barware kit), brass and leather finishing, chaise lounge chair (bedroom).

RockStar Suite passengers enjoy exclusive access to "Richard's Rooftop" (VIP club lounge located forward on Deck 16). RockStar Suites receive as perks (price-inclusive amenities and complimentary services) airport-ship transfer (via private drivers), priority helicopter arrangements, luggage assistance, private walk-down service (express VIP pathway) at Virgin Voyages Miami Cruise Terminal (upon arrival), anytime boarding, early access to special shipboard events, complimentary laundry service, clothing pressing, nightly swimsuit drying, RockStar Agents (dedicated butlers per stateroom), dedicated hair and makeup crew (upon request), complimentary Thermal Suite access (Redemption Spa), all-inclusive premium drinks (in all shipboard eateries and bars), personalized bottomless in-room bar (free of charge), option to curate in-port activities.

All Virgin cruise ship staterooms offer as standard amenities European King-size bed (premium linens, plush bedding), wall-mounted reading lamps, bedside tables, mirrored vanity table / writing desk with stool, large wardrobe, electronic safe box (in the closet), 4K smart Ultra HDTV (with infotainment system), large balcony (with padded loungers, low table, 2-seat sofa, Yellow Leaf hammock, dining table / custom-designed champagne table fitting an ice bucket). Balcony access is via floor-ceiling sliding glass doors.

Every cabin is equipped with a custom-designed "seabed" and "mood lighting" which is familiar to customers of Virgin America (part of Alaska Airlines). Cabin lights automatically adjust according to passenger's movements. There are also staterooms suited for groups (each with 4 bunk beds) and single cabins (designed for solo travelers). Staterooms are divided into 21 categories. Balcony cabins have "sea terrace" (private, step-out veranda) and are serviced by "Rockstar Coordinators" (personal assistants), while "personal wardrobe teams" provide luggage packing and unpacking.

Shipboard dining options - Food and Drinks

Dining on Virgin Voyages ships is ticket price-inclusive - no extra charges are applied to any of the 20-plus onboard dining options. The cruise company doesn't believe in "paying more for great food", so it ditched traditional surcharges levied in specialty restaurants. All eateries on Resilient Lady offer "exceptional made-to-order eats" - complimentary.

As part of the company's sustainable travel policy, Virgin Voyages banned single-use plastics and there is no buffet food on the ships. All shipboard food is made-to-order - to reduce waste and lower energy consumption and emissions. Savings are reinvested into fresh (locally sourced) top-quality products, exotic ingredients, highly trained staff, and clean technologies.

The company doesn't follow any traditional cruise dining concepts. Virgin ships don't have the main dining room, buffet restaurant, dress code (formal wear policy), assigned dining times or seating. All these concepts were replaced with intimate (boutique hotel-type) eateries offering 20+ dining options - all of which are included in cruise fares.

Follows the complete list of Resilient Lady restaurants and food bars.

• The Galley (main venue for casual dining and quick meals) is modeled on popular food halls. Here guests can taste food from various onboard restaurants via 8 shops and carts, including panini shop, bakery and pastry shop, a taco shack, noodle bar, a burger grill, a sushi bar with bento boxes, soup, and salad island, 24-hour American diner.
• The Test Kitchen (laboratory-like eatery with metallic furniture, beakers, test tubes) offers "avant-garde cuisine". It is a part restaurant, part cooking school. Chef-driven menus are presented in the form of ingredient list to guests to discover how the chef combines the flavors throughout the course of each meal.
• Wake (sized 5866 ft2 / 545 m2) is a steakhouse-seafood restaurant located aft and featuring views of the ship's wake. It serves "theatrical take" food inspired by The Grill-New York and The Wolseley-London.
• Geonbae (Korean barbecue restaurant) is "hosted by the loudest servers at sea". Meals start with complimentary soju (distilled beverage) for the table with guests encouraged to take part in Korean drinking games.
• Pink Agave (Mexican restaurant) provides shared plate experience with DJ music until late. It features porthole windows, metallic lighting fixtures, large tables, elongated curved area (intimate seating with 2-seat tables), separate bar (in the Lobby), private dining room (can be booked for parties and other private events).
• Extra Virgin (trattoria restaurant) serves traditional Italian food specialties, including handmade fresh pasta.
• Dock (sized 220 ft2 / 20.4 m2 beach club-inspired restaurant) offers Mediterranean cuisine with small plates, dips, mezze, salads. The Dock features wooden deck chairs, day beds, and loungers.
• The Pizza Place (beach club-inspired restaurant) offers complimentary oven-baked gourmet pizzas by the slice.
• Razzle Dazzle is the vegan-vegetarian restaurant. Part of Razzle Dazzle Restaurant is the Red Bar - juice bar offering fresh-squeezed juices and tonics, as well as crafted cocktails from a menu that varies every night. In two days per cruise, at Razzle Dazzle is hosted Drag Brunch featuring live entertainment by "sassy drag queens". Considered one of the ship's most energetic spots, Razzle Dazzle gets its design and name from the practice of camouflaging vessels during both World Wars via patterns of black and white paint.
• Sun Club Cafe - Outdoor Eatery
• The Sip is the ship's wine bar lounge (Virgin's champagne house) where along with a selection of premium wines can be enjoyed traditional British Afternoon Tea service.

Virgin cruise ship passengers (Sailors) are offered complimentary water (filtered and sparkling) at all onboard bars and dining venues. Throughout the ship, there are also complimentary water stations.

Via the Sailor App (when your phone is shaken) a secret "Champagne button" allows Sailors to order Moet-Chandon Champagne (Brut Imperial, 750 ml bottle) delivered in an ice bucket and with two glasses. The service is called "Shake for Champagne" and provided anywhere on board.

Shipboard entertainment options - Fun and Sport

Each Virgin ship features 93% oceanview cabins and 86% balconied staterooms (called "sea terraces"), casino, several live entertainment venues (similar to traditional theatre lounges).

Ship's signature venues include:

• Athletic Club (training center) is an outdoor gym area with a boxing ring and gym club equipment) located top-deck aft. Part of the Sports Deck is also the raised jogging track (Runway track, red-white colored), sundeck with open-air lounge (furnished with double daybeds and semi-circular loungers), triple netting area (220 ft2 / 20.4 m2 overlooking below decks), 10 private cabanas (cushioned bed, low table, 2 lounge chairs), beverage service (from the outdoor Sports Bar), foosball tables, swimming pool, showers. The Athletic Club was designed by Concrete Amsterdam and inspired by New York City's sports clubs in the 1920s.
• Sun Club - Sun Worship Sanctuary
• MyBeast is an outdoor playground / poolside gym area.
• The Crow's Nest (aft sundeck) offers 360-degree views and is furnished with loungers and mats colored in Virgin's signature red. Here are also hosted sunrise and sunset outdoor yoga classes.
• The B Complex is an indoor fitness center with Technogym ARTIS equipment, floor-ceiling windows and separate rooms (studios) for cycling, yoga, cardio and spinning classes.
• Gym and Tonic Bar serves cold-pressed fresh juices.
• Aquatic Club Sundeck - Poolside Oasis and Aquatic Club Bar.
• Two Pools (including the Well-being Pool - ship's main pool surrounded by an adult playground and fitness apparatus named MyBeast).
• The Manor is the ship's 2-deck high Disco Nightclub with a large dance floor. The NYC-based design studio Roman and Williams designed The Manor (ballroom), which is a venue for innovative entertainment, dancing, music, and fun, destined to be one of the most exciting spots onboard. The Manor Nightclub was inspired by Richard Branson's first Virgin music studio of the same name and has been expertly outfitted with platforms, corners, and details that make it both somewhere to see and to be seen.
• The Dock is an outdoor lounge (aft on Deck 7) with cushioned wooden furniture (loungers, deckchairs, daybeds).
• Richard's Rooftop is a top-deck VIP area (Suite passengers only sundeck) furnished with daybeds, deckchairs, circular loungers, large umbrellas, colored crystals. Named after the company's founder Richard Branson, it has a futuristic feel with giant umbrellas, circular loungers, and accents of colored crystals that cast rainbow reflections.
• "Ministry of Ground" and "Ministry of Ground Too" are specialty coffee bars serving Intelligentsia coffee (Virgin Voyages Blend) and made-to-order beverages made by expert baristas. Ministry of Ground (designed by Softroom of London) is located midship on Deck 7 (in The Galley food market) and features round-shaped/porthole-type large windows with window seats, purple and aquamarine hues for seating, comfy loungers and modern tables. In addition to the hand-crafted Intelligentsia Coffee brews, passengers receive complimentary cakes and light bites. Retail items (bags of Intelligentsia Coffee and JoJo loose-leaf teas, kettles, coffee cups, and others) are available for purchase.
• Redemption is the ship's Spa complex (on Deck 5) consisting of Reception, Mud Room, Salt Room, Hydrotherapy Pool, cold plunge pool, Jacuzzi, Thermal Suite (indoor spa with porthole windows, plunge pool, Jacuzzi, heated quartz beds, mud room, cold-plunges, sauna, salt room), treatment rooms (for massages and treatments) with quartz-mattress beds, Dry Dock Salon (hairdressing services), Stubble and Groom (barbershop), Blow Dry Bar, Male pedicure Spa, Mani-pedi Spa. At night, the wellness complex transforms into a dancing lounge with live DJ music.
• The Scene Event Space
• Squid Ink is a tattoo studio via a partnership with World Famous Tattoo Ink. The facility is operated by two full-time tattoo artists (handpicked by Lou Rubino Jr) plus celebrity artists. All tattoos are created by using original vegan ink. Other services at Squid Ink include body piercings and permanent makeup treatments (using certified vegan Perma Blend pigments).
• The Red Room was designed by theatre consultants Auerbach Pollock Friedlander and renowned architects WorkAC as the first-ever transformational multi-form theatre at sea. The Red Room transforms into 4 different configurations: an alley stage used in fashion shows, a traditional Proscenium stage, a dance flat-floor configuration, and a unique reverse stage setup. The first at-sea theatre enables the cruise line to create different experiences for each day of the cruise. Resilient Lady offers 6 original shows that include production by Randy Weiner (The Donkey Show, Queen of the Night, Sleep No More).
• The Groupie (privately bookable karaoke room/for sing-alongs) also doubles as Cinema and VIP Casino (gaming lounge).
• The Den Flex Event Space
• Local DJ celebrities perform live onboard Resilient Lady at all ports of call.
• Voyage Vinyl (record store) features listening stations, record collections and a DJ spot for live performances (by resident and guest DJs).
• "JLo Beauty" is an onboard shop selling skincare products of Jennifer Lopez's brand "JLo Beauty & Lifestyle".
• Draught Haus (on deck 7, adjacent to Voyage Vinyl) is the ship's taproom - an exclusive bar serving craft beers.

Draught Haus offers 8 different draft beers, also boilermakers (beer cocktails), bottled craft beers, shots, shot cocktails. The bar also provides growler/jug service that allows passengers to take their drinks throughout the ship (public spaces and in cabins). The beerhouse features themed furniture, rustic decor, a beer tap display (behind the bar).

Onboard MS Resilient Lady is served Virgin's own brand of craft beer (English Pale Ale) created by Wynwood Brewing Company (Miami). For the new "Virgin cruise beer" is used English yeast and American malts and hops.

Virgin cruise deals

In regard to onboard gratuities, the company has "No Tipping" policy, which means all gratuities are included in the base cruise fares. Also included in basic fares are beverages, all eateries, group fitness classes. The company also doesn't charge penalties or change fees. Customers are able to hold staterooms for 24 hours with no money down once they've placed a 20% non-refundable deposit. They also have a 7-day grace period allowing them to change bookings for any reason. Cruise departure date and names on bookings can be changed without fees or penalties.

In February 2019), Virgin announced all-inclusive deal policy by which cruises are sold "by cabin price". Fares are also inclusive of dining (shipwide / 20 options, some 24-hours), unlimited WiFi, all fitness classes. Cabin pricing only varies by the number of occupants. For 5-day itineraries, fares start from ~USD 250 pp per day (excluding taxes-fees).

Itineraries

Virgin's Resilient Lady inaugural cruise season (2022) was originally planned as an Eastern Mediterranean (summer 2022, Greece and Adriatic) deployment, to be followed by a Caribbean 2022-2023 winter and spring homeporting in Puerto Rico. However, the program (36x departures) was canceled in June 2022 and Resilient Lady's inauguration was postponed from 2022 (Aug 14) to 2023 (May 14/MerMaiden Cruise) - read more in the ship's Wiki section.

In early-March 2021, Virgin Voyages officially announced two itineraries scheduled for Resilient Lady, both 7-night roundtrips from Piraeus-Athens Greece. The Maiden Voyage ("Greek Isles Itinerary") visits the islands Santorini, Rhodes, Crete (Heraklion) and Mykonos (overnight). The second voyage ("Adriatic and Greek Islands Itinerary") visits Dubrovnik Croatia, Kotor Montenegro, Kerkyra (Corfu Island Greece), Argostoli (Kefalonia Island Greece).

Following the Mediterranean 2022 deployment, Resilient Lady had to reposition to the Caribbean with an 11-day Transatlantic crossing (RepositionCruises.com) from Lisbon to San Juan Puerto Rico.

The Caribbean 2022-2023 season (Nov 12 - Apr 22) was based on homeporting in Puerto Rico and 7-day roundtrip itineraries (Southeastern Caribbean Isles, Sunsets In The Lesser Antilles) visiting St Kitts, Martinique, Curacao, Aruba, Tortola BVI, Guadeloupe, St Lucia, Barbados.

In April 2022 was announced that in 2023-2024 (December-March) Resilient Lady will be deployed in Australia and New Zealand marking the Virgin brand's debut in the region. With homeporting in Melbourne QLD and Auckland NZ, the roundtrip itineraries ranged between 2-14 nights. Some voyages also visited ports in Tasmania (Hobart, Burnie). The ship's arrival in Australia in 2023 was initially scheduled for December 4th (Sydney NSW) but eventually changed to December 11th (Melbourne). The first ex-Sydney voyage departed on February 11, 2024.

On February 26, 2024, Virgin canceled Resilient Lady's 2024-2025 Australian program (second season in that region), citing security concerns (due to the Red Sea war crisis) impacting the ship's scheduled repositioning voyages through the Suez Canal (between Europe and Australia/RepositionCruises.com). Also was announced that after completing the Mediterranean season (October 20th, 2024) Resilient Lady will be deployed in the Caribbean and homeported in San Juan (Puerto Rico) offering 7-8-10-11-night roundtrips to St Maarten, St Vincent, Colombia, and Dominica.